Step 1 : Collection of items by courier (Gdex Express, Poslaju & Pos Malaysia).
Delivery
Track Your Item Delivery Status
GDEX EXPRESS
Enter No. References in the space provided. Click "Track" to locate your item's location.
Example No. Gdex Reference : 4396460471 (PENINSULAR MALAYSIA ONLY)
Please click the icon below to go to the GDEX EXPRESS tracking website.
POSLAJU
Enter No. References in the space provided. Click "Track" to locate your item's location.
Example No. Poslaju Reference : EF677721028MY (MALAYSIA ONLY) / EE923276520MY (INTERNATIONAL)
Please click the icon below to go to the POSLAJU tracking website.
POS MALAYSIA
Enter No. References in the space provided. Click "Track" to locate your item's location.
Example No. Pos Malaysia Reference : CD195015575MY @ RD357019400MY (MALAYSIA ONLY) / CP118764647MY @ RR102931280MY (INTERNATIONAL)
Please click the icon below to go to the POS MALAYSIA tracking website.
Delivery Info
Delivery of Products By Pos Malaysia, Poslaju @ Gdex Express
- Product delivery is FREE for All Malaysia Only. (Terms & conditions apply).
- The product will be processed & pack after PAYMENT VERIFICATION is made.
- Products will be sent by POS Malaysia, POS Laju or Gdex Express that be determined by Bio-Asli.
- The product will be sent to the address specified by the buyer.
- The product will be delivered during office hours from 9.00 am to 5.00 pm by the courier.
- The order will be processed on Mondays - Fridays (working days only).
- The No. Reference Post will be sent to the customer by SMS after product is packed.
Example Packaging Product
Product Delivery Details
| Courier | Quantity Item | Delivery Schedule | Charge Post |
|---|---|---|---|
| Poslaju @ Gdex Express (Peninsular Malaysia) | 1 and above | 1 - 3 working days | FREE |
| Pos Malaysia Parcel (Sabah) | 1 and above | 7 - 10 working days | FREE |
| Pos Malaysia Parcel (Sarawak) | 1 and above | 7 - 10 working days | FREE |
| Pos Malaysia Parcel (International) | 1 and above | 1 months (Depending on location) | FEE CHARGED |
| Pos Laju EMS (International) | 1 and above | 1 - 2 weeks (Depending on location) | FEE CHARGED |
Note : For delivery to Sabah & Sarawak or International by Poslaju, please contact us at (017-538 8482 - Call/SMS/Whatsapp)
Product Delivery Flow Chart
- Workload Courier
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Step 2 : The distribution process of items all over Malaysia.
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Step 3 : Courier agent send the item.
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Step 4 : Courier agent send the item.
Courier Agent will asked Recipient Name, I/C No & Signature to confirm receive the items. (Delivery Process Complete)
Note : If no receiver in home, agent courier will leave a card. You have to take the item at nearest courier branch.* This is Standard Procedure for courier service from Pos Malaysia, Pos Laju & Gdex Express. When the items collected by the courier, the responsibility goes to the courier to delivered the items. Bio-Asli can only check the item delivery status
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- Incomplete address
- Address not clear
- No recipient
- Unclaimed
- The road not exist
Any items that didn't reach to the customer will be sent back to Bio-Asli. Bio-Asli will contact the customer for second time delivery and the customer have to pay the additional charges.
* Hopefully all customer and Bio-Asli members provide accurate information when making reservations to facilitate product delivery process.
Bio-Asli HQ
No. 13 Jalan PPSL 1,Pusat Perniagaan Sungai Lias,
45300 Sungai Besar, Selangor
+(6011) 3556-0149
Monday-Friday8:30 am - 5:30 pm